Holiday rental rates

Please find below our reservation Terms & Conditions:
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1.  GENERAL  All booking arrangements are made subject to the following conditions, and you agree to be bound by these conditions if you make a reservation.
 
2.  CONTRACT  The contract shall be between the Hirer (lead Guest Name who is over 21) and the Owner, Robert and Alex Pelling in relation to the premises, Château de la Gravette.
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3.  TERM  The contract is for a short term holiday let, as agreed directly by the Owner or via an official third party booking source. The Owner has right of refusal of a booking, entry to premises or removal from premises at any time.
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4.  ARRIVAL / DEPARTURE TIMES  Check-in time is from 4pm and check-out time is by 10am unless otherwise agreed upfront with the Owner.
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5.  DEPOSIT  A 30% deposit payment is required to secure the booking, via correspondence, or via an official third party booking source. This deposit is non-refundable.
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6.  PAYMENT OF BALANCE  In the case of all direct bookings the balance is due three calendar months prior to the check-in date. For example, if the check-in date is 15th August then the balance payment is due on or before 15th May. If the balance payment is not made the Owner reserves the right to cancel the booking and apply the cancellation charges as detailed in these Terms and Conditions.
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7.  CANCELLATION  If the Hirer cancels the booking the following charges will be levied. If your booking is cancelled at any time the deposit payment is non-refundable. If your booking is cancelled up to two calendar months prior to the check-in date, a 50% charge of the booking balance value will be applied. If your booking is cancelled one calendar month prior to check-in date, a 100% charge of the booking balance will be applied.
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8. TAXE DE SEJOURS  Appropriate Taxe de Séjours (local Tourist Tax) must be paid by the Hirer upon check-in. The rate is €1,04 per adult per night, as set in 2021 by the local authorities.
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9.  BREAKAGES / FINAL CLEANING  We ask that you return the château in the same condition that you found it. The Owner trusts that you and your party will treat the château with respect and inform us immediately of any breakages / accidents. A breakages deposit of £1000 is held upon check-in and if breakages occur an appropriate sum will be levied. Should the château be left in a condition that requires extra cleaning at the end of your stay, you will be informed of this and charged €50 per hour for the additional time spent. 
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10.  GUEST CONDUCT  The Hirer and their party must behave respectfully towards the Owner and our neighbours. Keep noise levels low outside the château / chai, particularly during night hours. Smoking is not permitted inside the château or chai. Abusive behaviour will not be tolerated in any form. The Owners have the right to insist persistent offenders leave the property.
 
11.  ADDITIONAL GUESTS   There may be an occasion when the Hirer may wish to invite further guests to the property. In all cases the Owner must be consulted prior to the visit. Overnight stays are not allowed.
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12. PETS  We do not accept pets at Château de la Gravette.
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13.  RISK AND RESPONSIBILITY  The accommodation, swimming pool, surroundings and amenities (eg, BBQs) are provided entirely at the Hirer’s and user’s risk. While precautions are taken to ensure the safety of guests, the Owner cannot be held responsible for personal injury, accident or loss arising in connection with this holiday let. The Owner is not responsible for any external situation beyond our control, including, but not limited to power cuts, machinery breakdown, civil disturbances, catastrophe, noise, weather etc.
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14.  PERSONAL BELONGINGS  The Hirer is responsible for their baggage, personal belongings and vehicles at all times. No responsibility can be accepted for loss or damage by the property Owner.